Part of documenting your systems involves writing. Some systems will be very simple and require only a few pages to be laminated for easy access by staff.
A staff manual or handbook is important, as it is often the first document given to a new staff member. It communicates to them your expectations and standards, your policies, your important contacts, emergency procedures, uniform requirements and so on.
Many small businesses do not provide a job description for each staff member, instead relying only on job classifications from the relevant award. Again, these can be very important documents, providing a structure and clarity for both staff member and employers. These should be referred to at the time of a staff review.
Many establishments have a folder full of handwritten recipes…and often when the chef leaves so do the recipes. Is it time to transform your recipe book into something standardised and documented on computer? Kitchen Kaizen can standardise all recipes used at your establishment and provide them in various formats according to your needs.
